Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed with big dogs in mind, this soft crate blends stability with everyday practicality. Its reinforced steel-tube frame and signature screw-tightening design keep the crate’s shape, so it feels solid and secure whether used at home or on the road. The result is a calm, consistent space that reduces clutter and promotes a tidy, organized look in any room.
Two core strengths stand out in real-life use:
Storage and travel-ready design make transitions easy:
Cleaning and durability are built in. A waterproof base protects floors from dirt and small spills, while the washable cover zips off for quick laundering. There are no loose crate pans to replace, so maintenance stays simple and straightforward.
Breathability and visibility are woven into the crate’s design. Three mesh windows provide airflow from multiple angles and offer your dog a sense of openness, while roll-up entrances provide easy access without sharp edges or loud noises. This combination helps create a comfortable, non-intimidating space for larger dogs during indoor use or car travel.
In short, this crate aims to support practical, everyday needs: a durable, taut frame; flexible folding for storage and transport; easy cleaning; and a space that can function well at home or on the go. While individual results will vary based on your dog’s temperament and routines, the design focuses on stability, convenience, and a clean, organized environment for large dogs.
Q: Is this crate suitable for large dogs during travel?
A: Yes. The reinforced steel-tube frame stays sturdy, the waterproof base protects floors, and the foldable design makes car trips and space-saving storage easier.
Q: What maintenance is required?
A: The removable washable cover, plus a wipe-clean base, keeps upkeep simple with no trays to replace.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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