Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a thoughtful solution for pets who love their daily snooze spot but need a little boost to join you on the bed or couch. Airpanda Dog Steps are designed with small and medium dogs (and even curious cats) in mind, blending a soft feel with sturdy support. The beige fabric adds a calm, neutral touch to most rooms, while the inside foam cushions each step for comfortable climbs.
Choose from 3, 4, or 5 steps to align with the height of sofas, medium beds, or higher sleep surfaces. The steps provide clear height targets: 15.7 inches for 3 steps, 17.7 inches for 4 steps, and 22.4 inches for 5 steps. This range helps you pair the stairs with different furniture without forcing your pet to strain.
Constructed with 30D high density foam, Airpanda stairs deliver a firm yet forgiving feel that supports confident climbs. A non slip bottom keeps the unit steady during every ascent, even if your dog darts toward you for a cuddle.
The soft fabric cover is removable and machine washable, helping keep your home smelling fresh and looking neat. The foam itself is not machine washable, so simply remove the cover and launder as needed. Setup is simple: the stairs arrive vacuum packed and expand naturally; plan for 48 to 72 hours before first use to ensure full form.
Airpanda steps are a practical, no hype option for pets who enjoy elevated lounging but appreciate help getting up and down. They offer a sense of security with a stable base and plush feel, while staying out of the way when not in use.
Q: Is Airpanda Dog Steps suitable for small dogs and cats?
A: Yes. The steps are designed for small dogs and cats, with a non-slip base and comfortable, high-density foam to help pets climb confidently.
Q: How do I clean the Airpanda Dog Steps?
A: The cover is removable and machine-washable; the foam remains in place for reuse.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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