Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The AIXINPET Two-Level Sisal Cat Scratcher Bed is designed with multi-cat homes in mind. Its bunk-style layout gives each feline companion a distinct space: they can choose to lounge high among the world of warmth or snuggle down low in a plush, intimate nook. The result is a compact, two-tier sanctuary that invites daily lounging, gentle play, and shared moments without crowding one another.
The surface is wrapped in plush, pet-friendly fabric that feels welcoming to the touch, making this bed a frequent nap destination after routine play. Its generous footprint accommodates kittens and adult cats alike, encouraging long, relaxed stretches and quiet downtime in a single cozy spot.
Both levels feature natural sisal claw mats, offering a satisfying outlet for scratching and claw maintenance while cats rest or observe their environment. This dedicated outlet can help channel scratching behavior away from furniture and everyday objects, all within a secure, leisurely setting.
Constructed around a sturdy wooden frame, the bed is designed to endure busy paws and repeated climbing. The durable build provides a reliable perch that supports curious jumps, naps after activities, and steady lounging across days and seasons.
Beyond comfort, the design suits real-life spaces—its two levels create vertical retreat without taking up excessive floor space. The plush surface invites rest, while the sisal mats offer a healthy outlet for claws during play. For upkeep, a quick wipe-down and routine vacuuming keep fur and dust in check, preserving a fresh look for longer.
Position the unit in a quiet corner with access to natural light or a favorite sunbeam. Pair it with a couple of toys or treats to encourage exploration and independent lounging.
Q: What makes the AIXINPET Two-Level Cat Scratcher Bed suitable for multi-cat homes?
A: Its two levels provide separate spaces for multiple cats, while the sturdy wooden frame supports daily lounging and scratching.
Q: Is this scratcher bed suitable for both play and rest?
A: Yes. The plush resting surface and sisal mats offer a cozy spot for naps and safe clawing during play.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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