Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Aothey Litter Box Step in dark gray offers a gentle dual step ramp that helps kittens, smaller cats, and seniors reach the litter box with less strain. The compact footprint measures 9.8 by 6.9 by 5.9 inches, making it suitable for most bathrooms, laundry rooms, and litter areas. This is not intended for large cats and is designed to accompany standard size litter boxes that are not automatic models.
Two gentle steps create a natural incline that guides a cat up to the litter box without sharp angles or awkward lifting. The textured surface provides grip under paw pads, contributing to a confident climb during daily routines. The dual step approach also works well in multi cat homes where space is at a premium.
The top trays feature a mesh style surface that catches stray litter as cats step down. Loose litter drops below the mesh and into the lower tray, helping to minimize tracking around the room and keeping floors cleaner between cleanups.
Designed to fit litter boxes with entry under 10 inches and base height between 6 and 10 inches, this ramp is light enough to reposition yet strong enough for daily use. Flexible placement helps it adapt to a range of home layouts and bathroom sizes.
Constructed from high quality materials, the unit offers a non slip surface that remains stable on various floor types. The surface resists dirt and wipes clean quickly, so daily upkeep stays simple and fast.
In practice, you may place the step beside a standard litter box in a small apartment to assist a senior cat with gentle mounting. In a busy multi cat home, the ramp provides a familiar climbing option that reduces stress during bathroom visits and helps keep the litter area in good condition for longer.
Q: What are the dimensions and compatibility of the Aothey Litter Box Step?
A: Dimensions are 9.8 x 6.9 x 5.9 inches; it fits most standard litter boxes, not larger automatic models.
Q: Is the step easy to assemble and clean?
A: Yes, quick tool-free assembly and a dirt resistant surface for easy wipe-down.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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