Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Keep your cool-water pond thriving with API POND COOL WATER FOOD. This premium pellet diet is formulated for fish living in cooler water, typically under 65°F. The recipe blends high-quality protein with digestible carbohydrates to support growth and coloration while helping to maintain cleaner water. A natural Zeolite additive works to reduce ammonia buildup, a benefit many pond keepers notice during cooler seasons when metabolism slows and waste can accumulate. When feeding, you may see fins flick and fish approach the surface with eager bites, a sign that the pellets suit their appetite and lifestyle. This product is designed to be used as part of API POND’s family of treatments and care solutions, helping you keep a beautiful pond with less guesswork.
API has over 50 years of experience creating innovative, research-driven pond solutions. API POND products are designed to work together, helping control algae, promote beneficial bacterial growth, and support overall pond health. The goal is simple—more time admiring your fish and less time scrubbing your pond. As with all API POND products, follow all directions for best results.
Q: What kind of pond fish is API POND COOL WATER FOOD best for?
A: Designed for cool-water fish under 65°F, like koi and goldfish, with nutrition that may reduce waste.
Q: How should I feed API POND COOL WATER FOOD?
A: Feed 2–3 times daily, only as much as fish can eat in 5–10 minutes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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