Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Turn snack time into a sensory adventure with the AWOOF Snuffle Mat. This interactive feeding game encourages dogs to sniff, search, and forage for hidden treats, tapping natural foraging instincts while delivering mental stimulation beyond a simple bowl. The mat’s felt-like surface creates inviting textures for noses and paws, inviting calm focus during mealtime and play.
Hidden pockets and a soft, comforting surface invite sniffing and problem-solving. As your dog noses, nudges, and paw-sifts through the mat, you may notice a more engaged companion during meals and downtime. For many dogs, this enrichment can help channel energy toward constructive activity and reduce boredom-driven behavior.
Designed for flexibility, the mat folds into a bowl for quick serving or can be used as an olfactory pad for varied enrichment sessions. This dual-use setup is especially handy in small spaces or while traveling.
The main fabric is a durable felt-like material designed for repeated use. It cleans with simple hand washing, helping maintain color and texture. After use, roll or fold the mat for compact storage and quick packing.
The bottom features a non-slip surface to keep the mat steady on tile, wood, or outdoor ground. Its portable design fits easily in a bag for trips to the park or visits to friends. If you have questions, our customer team is ready to help, with a guarantee of responsive support if you’re not satisfied.
Note: This enrichment product is intended to complement a balanced routine for dogs. Benefits described are based on the design and use cases provided and are not medical claims.
Q: What is the AWOOF Snuffle Mat and how does it work?
A: The mat hides treats in felt pockets, inviting dogs to sniff, paw, and forage—great for enrichment and focused play.
Q: How should I clean and care for the Snuffle Mat?
A: Clean by hand or spot-clean with mild soap, then air-dry; avoid harsh machine washing to protect materials.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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