Trusted Pet Store Canada
Fast Shipping Canada


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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
When a pet door needs to live in a thicker wall, the Baboni Pet Door Extension Tunnel is a purpose-built wall kit that helps you preserve a clean, integrated look without sacrificing convenience. Compatible with the Baboni medium pet door for wall, this extension supports wall thickness from 8 inches up to 12 7/16 inches, giving you flexibility for a range of interior builds and renovations. The result is a stable, easy-to-use opening that keeps lines tidy while your pet enjoys reliable access.
Rather than improvising or forcing a fit, this tunnel is designed to align with your existing Baboni system, helping you maintain consistent operation and aesthetics from door to wall. For households upgrading walls or installing a door in a space with extra depth, the extension tunnel addresses both form and function in a single, practical solution.
Ideal for homes undergoing renovations that include thicker interior walls, spaces where a door opening meets a deeper wall, and setups where a single pet door needs to bridge extra depth. The extension tunnel helps maintain alignment and a clean transition between door and wall, while preserving the door’s ease of use for your pet.
In busy households with multiple rooms or hallways, this wall kit can simplify installation workflows, reduce gaps around the door opening, and contribute to a polished, cohesive look throughout the doorway area.
The extension tunnel is built to complement the Baboni door family, offering a discreet, low-profile solution that supports a secure entry for pets. While results can vary by wall type and door position, many users notice improved alignment, fewer drafts at the opening, and a neater overall appearance after installation.
Tip: Before installation, measure wall thickness and dry-fit components to confirm alignment. A clean opening helps ensure a snug fit and smooth door operation.
Q: What wall thickness does the Baboni Pet Door Extension Tunnel fit?
A: It supports 8 to 12 7/16 inches of wall thickness for thicker walls.
Q: Is installation easy, and does it require special tools?
A: Yes. The wall kit is designed for easy installation with common tools and straightforward steps.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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