Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for cats, puppies, and other small to mid-sized pets up to 22 pounds, this BALEINE carrier blends lightweight portability with durable construction. Its soft sides create a cozy space that travels with you—from car rides to hotel stays—without sacrificing airflow or visibility for your pet.
Breathable mesh graces all four sides to sustain air circulation and let your companion stay aware of surroundings. Zippers are smooth and equipped with an auto-lock system, helping prevent escapes while you maintain control during transit.
For the best fit, measure your pet from nose to rump and consider their height when seated or standing. Always verify your airline’s size requirements before travel to ensure compliance.
Built with 600D waterproof fabric and PVC mesh, the carrier withstands daily wear and minor scratches. An integrated iron wire and rubber frame helps the bag hold its shape whether it's empty or loaded. A 3mm fiberboard base adds stability, while a removable plush mat offers a soft resting space along the journey.
Thoughtful travel features include an adjustable shoulder strap, reinforced carrying handles, and a back strap to attach to luggage. When not in use, the bag folds flat for compact storage and quick setup wherever you go.
BALEINE stands behind the quality of its products. This carrier is designed for versatility during road trips, train rides, hotel stays, and quick vet visits—offering a familiar, secure space without compromising on airflow or safety.
Use it for car trips, hotel accommodations, or vet visits where a calm, contained space can help your pet feel secure. The carrier’s breathable construction and sturdy frame help you manage routines on the go while keeping pets comfortable and visible to you.
Q: Is the BALEINE Cat Carrier airline approved?
A: The L size is airline approved; always check your airline rules before boarding.
Q: Can the carrier be collapsed for storage?
A: Yes, it folds flat for compact storage between trips.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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