Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Upgrade your pet care routine with a professional-grade formula designed to combat shedding while delivering gentle cleansing and lasting coat care. The 1 gallon bottle is engineered for convenience, with a coconut cream fragrance that淡? read as a soft, inviting scent during baths. This shampoo blends deep-cleansing power with conditioning benefits to help you manage seasonal shedding and maintain a fresher pet between grooming sessions.
Used by groomers worldwide, Bark2Basics is handcrafted in small USA batches from naturally derived ingredients. The formula is cruelty-free, soap-free, and 100% biodegradable, aligning with responsible grooming practices. The product is safe for cats as well when used per directions and will not wash off flea & tick topical products if directions are followed.
The luxurious coconut cream fragrance provides a pleasant bath experience, while the enriched conditioning helps soothe dry skin and deodorize odors. This versatile shampoo supports regular grooming routines and is suitable for homes that value quality and performance.
Note: Always follow the directions for use, especially when mixing or applying near topical flea & tick products. While results may vary by pet, many owners report easier grooming and a noticeable reduction in loose hair over time.
Q: Is Bark2Basics Rock The Dog DeShedding Shampoo safe for pets?
A: Yes. Bark2Basics Rock The Dog DeShedding Shampoo is formulated for dogs and is listed as safe for cats when used according to directions.
Q: How should I dilute the shampoo for best results?
A: The product is 32:1 concentrated and can be diluted 32 parts water to 1 part shampoo, or used at full strength.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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