Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The BARKLESS Soft Dog Head Collar offers a gentle, dog-friendly approach to leash training. Patented for a calm training experience, this head halter guides your dog with soft, attentive cues rather than pressure, helping you manage pulling through collaboration rather than confrontation.
Designed for comfort, the plush nose pads protect the muzzle while the cushioned fit helps reduce throat pressure. This design supports natural behaviors such as barking, panting, eating, and drinking during everyday activities and outdoor strolls, so your dog can stay relaxed while you walk together.
Fitting is quick and simple thanks to a quick-release snap. An adjustable shoulder strap lets you tailor the length for a comfortable, secure feel. A durable safety leash attachment adds extra security when you’re exploring open spaces or busy streets.
Reflective strips and stitching improve visibility at dawn, dusk, or nighttime, helping you stay seen during low-light strolls. Size M is designed for snout 8 to 11 inches and neck 14 to 19 inches; always measure before ordering and use the fitting guide in the gallery.
Note that this product is not recommended for short-nosed breeds; consult the size chart and gallery for accurate fitting steps.
In practice, this head collar can make city walking and park visits smoother by reducing pulling while respecting your dog’s natural behaviors. Use as part of a gradual training routine with positive reinforcement, and store the collar safely when not in use.
Remember that each dog is unique; outcomes depend on consistency, pace, and environment. This description summarizes the benefits and recommended practices based on the product data.
Q: What is the BARKLESS Soft Dog Head Collar used for?
A: A gentle, redirecting head collar helps reduce pulling while allowing barking, panting and eating.
Q: What sizes are available and how do I choose the right fit?
A: Size M fits snout 8–11 inches and neck 14–19 inches; measure before ordering and adjust the strap.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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