Trusted Pet Store Canada
Fast Shipping Canada




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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
When odors run strong in the home or grooming room, BatherBox Deodorizing Shampoo steps in as a thorough odor-fighting solution. This 1 gallon formula centers on Ordenone, the odor neutralizer designed to target smells at their source rather than simply masking them. The result is a cleaner coat and a noticeably fresher feel after every wash.
The shampoo is engineered to address tough odors from rolling in something gross, kennel environments, or high-volume grooming operations by absorbing and breaking down odor molecules. With its deep-cleaning action, it cleans away dirt and greasy residues while remaining gentle on skin and coat.
Specifically crafted to pair with the BatherBox system, delivering consistent results with efficient use of product. When used with the system, it can reduce shampoo and conditioner usage, speeding up baths and cutting waste.
Formulated with nourishing, naturally derived ingredients that help soothe the skin and coat while protecting the integrity of the fur. The product is cruelty-free, soap-free, and 100 percent biodegradable, with Made in the USA small-batch production ensures quality.
The fresh and clean fragrance leaves your dog smelling as if they just stepped out of a professional spa—subtly scented rather than overwhelming, making it suitable for routine use.
Ideal for dogs of all coat types and for regular use; also safe for cats when directions are followed. Use at home, kennel environments, or professional grooming settings.
Q: Is BatherBox Deodorizing Shampoo safe for cats and all coat types?
A: Yes—it's made with naturally derived ingredients and is gentle for most coats and cats when used as directed.
Q: Can I use this shampoo with the BatherBox Bathing System?
A: Yes. It’s designed for the BatherBox system and can also be used manually for flexible grooming.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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