Trusted Pet Store Canada
Fast Shipping Canada

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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Ben & Fellows Silicone Dog Collar and Leash Set — a practical, everyday solution that blends comfort, cleanup ease, and a stylish leather-like look. The collar uses a 3mm double-layer silicone that remains soft against your dog’s skin, yet stands up to daily wear, strong pulls, and curious chewers. Designed for puppies, as well as medium and large dogs, it delivers a comfortable, chafe-free fit that holds up from morning strolls to evening adventures.
The collar features a zinc-alloy quick-release buckle with an antique bronze finish, delivering rust protection for beach days and muddy trails. This sturdy hardware combines safety and style, ensuring reliable performance for dogs of all sizes.
With three adjustable sizes (S, M, L) and a 5-foot leash, you can tailor the fit for growing puppies or seasoned large breeds. The easy size exchange and friendly customer service help you find the right fit. Cleanup is a breeze—wipe away dirt after a muddy walk or a splashy swim.
In everyday use, the silicone’s smooth feel helps reduce irritation during long walks, while the leather-like appearance adds a touch of classic style. This set isn’t about guarantees, but it presents practical possibilities for comfort, cleanliness, and dependable outdoor performance.
Q: What sizes does the Ben & Fellows silicone dog collar come in?
A: Three sizes (S, M, L) with a 5-ft leash included; easy size exchanges if needed.
Q: Is the collar waterproof and easy to clean?
A: Yes—made from non-toxic silicone, it resists water and odors; wipe clean after adventures.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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