Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The BENCMATE Inflatable Dog Cone Collar offers a soft, inflatable alternative to traditional cones, designed for dogs and cats of small to large sizes. Its gentle exterior and flexible shape help pets stay comfortable while remaining aware of their surroundings, so everyday activities like eating, drinking, sleeping, and playing can continue with fewer interruptions.
Crafted with a cushioned inflatable interior and a soft outer fabric, this collar minimizes pressure points and bulk. It won’t obstruct your pet’s vision, which helps reduce anxiety and allows for normal interaction with people and furniture at home or on the go.
Beyond comfort, the collar acts as a protective barrier to deter licking and biting of injured or surgical areas. While not a medical device, it is designed to support routine care by encouraging safer behavior and reducing temptations for self-inflicted irritation.
Fit is adjustable with a simple strap system, and a convenient back-side zipper opening makes cleaning easier. When not in use, the collar deflates for compact storage or travel, and inner ring loops provide stabilization with a daily collar if needed.
For the best sizing, measure your pet’s neck circumference before purchasing. If the collar feels loose, try looping it with the daily collar for added security. Cleaning is straightforward: unzip, remove, wash the exterior cloth, and air-dry.
In short, the BENCMATE inflatable cone blends comfort and practicality to support everyday routines while protecting vulnerable areas. It emphasizes a pet-friendly experience that aligns with real-world needs, offering a viable alternative to traditional cones without overpromising outcomes.
Q: Is BENCMATE suitable for all dog sizes?
A: The range includes multiple sizes and an adjustable strap; measure your dog's neck for the best fit.
Q: How should I clean and store the collar?
A: Deflate, unzip to remove, wash the exterior cloth, and air-dry; store in a handy pouch.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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