Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the BEST JAJA Stainless Steel Litter Box with Lid, a high quality enclosure crafted from SUS304 stainless steel. Built to withstand daily use, it resists rust, molds, and sticking bottoms. The refined surface is easy to wipe clean, helping keep your cat area fresh for years.
Designed for cats weighing 1 to 30 pounds, this XL litter box offers generous space for comfort and reduces the need for frequent changes. Its large footprint and deep pan accommodate a full litter load for up to 30 days, depending on usage, while keeping litter contained for a tidier home environment.
In a busy multi-cat home, the XL size and 65 L capacity reduce the need for frequent changes, while the deep pan can hold a large quantity of litter. For senior or short-legged cats, the front panel and accessible design are easier to reach without feeling crowded.
In spaces with dogs, the enclosed design and higher walls add privacy for cats and deter curious pets from intruding on the litter area.
BEST JAJA offers a robust after-sales solution with industry-leading coverage. If you encounter any issues, our team is ready to help 24/7 via email for prompt assistance at KittyCatHelp@outlook.com.
Q: What material is the BEST JAJA litter box made of?
A: It's built from SUS304 stainless steel for durability and easy cleaning.
Q: What are the size and capacity of this XL model?
A: Dimensions are 23.8 x 16.2 x 15.8 inches with a 65 L capacity.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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