Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Bio-Groom Flea & Tick Dog Concentrate is a natural Pyrethrin dip concentrate designed for dogs and cats. The 4:1 formulation works as a fast-acting spray, and when diluted, can serve as an effective tick remover. Packaged in a convenient 1-gallon bottle, it’s built for households with multiple pets or seasonal use.
As a family-owned brand since 1971, Bio-Groom blends gentle care with transparent labeling. This concentrate is cruelty-free and made in the USA, reflecting a commitment to responsible pet care. The product’s labeling and ingredients aim to provide peace of mind while you groom and protect your companion animals.
With regular use, many pet owners notice fewer visible pests between baths and grooming sessions. The product’s scent is mild enough to keep routine comfortable for both pets and their people, while still delivering pest-control potential when used as directed.
Bio-Groom’s 1-gallon concentrate suits households that value reliability and long-term value. It complements a broader line of pet-care products, designed to support gentle, effective grooming and preventive care for dogs, cats, and even horses.
Q: Is this product safe for puppies and kittens?
A: Yes, Safe for puppies and kittens over 12 weeks when used as directed.
Q: What pests does the concentrate target?
A: It targets fleas, ticks, lice, and ear mites when used as directed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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