Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Bio-Groom Ultra-Black Dog Shampoo is designed to bring depth and luster to dark coats without harsh ingredients. Infused with absorbable soy protein, the formula may help strengthen hair from tip to root while delivering a rich, even sheen during bath time.
Its quick-rinse design and pearlescent brighteners work together to lightly brighten and volumize the coat. The result can be a more vibrant appearance after grooming sessions, making dark fur look healthier and more defined in photos or in person.
Bio-Groom uses coconut oil-derived ingredients sourced from sustainable practices. The shampoo is soap-free and paraben-free, aligning with a mindful grooming routine for pets. The brand stands by its transparent labeling and ethical commitments.
Designed for everyday pet lovers, Bio-Groom has a long-standing family heritage. Since 1971, the brand has offered a broad range of grooming products for dogs, cats, and even horses, built on a philosophy of gentle care that pet parents can trust.
To use, wet the coat, apply a small amount, work into a rich lather, and rinse thoroughly. For best results, follow with conditioner if desired and avoid contact with eyes.
Whether you're prepping for a family photo, a show-day grooming, or a quick clean after an outdoor adventure, this shampoo is designed to be an approachable part of a regular routine. It pairs with Bio-Groom's conditioners and grooming lines for a cohesive care system, helping you keep your dog's coat looking its best through the seasons.
Q: What makes Bio-Groom Ultra-Black Dog Shampoo color-enhancing?
A: The formula uses absorbable soy protein to help dark coats appear richer and more lustrous.
Q: Is this shampoo cruelty-free and suitable for puppies?
A: Cruelty-free and soap-free; formulated with coconut-derived ingredients for gentle use on dogs and puppies when used as directed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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