Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Biokleen Bac-Out Pet Stain Remover combines a bio-enzymatic cleaning system with a plant-based formula to tackle pet messes without harsh additives. The Lavender Lime scent offers a fresh, natural aroma while the formula remains free from phosphates, chlorine, ammonia, and brighteners. This 1-gallon option is designed for everyday household use on a variety of surfaces and fabrics.
At the core is a bio-active blend of live enzyme cultures that work to break down organic material, helping to remove stains and odors through enzymatic action. The plant-based solution emphasizes eco-minded cleaning without artificial fragrances or dyes, making it a versatile choice for homes with pets and children.
Bac-Out is formulated to work across multiple areas, including carpets, couches, kennels, pillows, bedding, and even mattresses. The product is designed to be safe for use on a wide range of surfaces while leaving a fresh, natural scent behind.
Imagine a drooly sofa after a playful afternoon, a carpet spot from a night-time accident, or a bed linen refresh after a weekend with a curious pet. Bac-Out’s enzymatic action targets organic residues, helping to reduce odors as the formula dries naturally.
Spray the affected area generously, allow time for the enzymes to work, then blot or wipe away. For tough stains, repeat as needed and let the area air-dry. Always test on an inconspicuous spot first.
Q: Is Biokleen Bac-Out safe for pets and fabrics?
A: Bac-Out uses bio-enzymatic cleaning with a plant-based formula designed for use on carpets, fabrics, and many surfaces.
Q: What scent does Bac-Out Lavender Lime have, and does it leave a residue?
A: It features a Lavender Lime fragrance and dries with a light scent; no artificial dyes or phosphates.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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