Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for comfort and clarity, this Elizabethan collar balances protection with easy daily activities. It is tailored for dogs in recovery, offering a nonrestrictive experience that supports comfortable interactions at home or on the go.
The dual-layer construction blends a soft inner mesh liner with a crystal-clear outer PVC. The result is a breathable fit that reduces friction against the neck while keeping vision open for meals, play, and reassurance.
The patented foldable concept lets you switch between two depths in seconds. Fold down for meals and water, then flip up for full-length coverage that discourages licking and scratching of wounds or hotspots.
An adjustable drawstring and wide Velcro closure create a snug, custom fit that stays in place. An elastic band threads through your dog’s collar to prevent slipping without choking.
The collar features a soft, padded edge to minimize neck irritation. It’s lightweight, durable, and 100% waterproof, so cleaning is as simple as wiping with a damp cloth or towel.
Five sizes range from S to XXL to match neck girths from 10.25 to 21.25 inches. Measure neck circumference and the distance from neck to snout. If you are between sizes or near the maximum, size up. The kit includes clear setup instructions.
With careful sizing and simple operation, the BONTHEE Soft Dog Cone aims to support your dog through daily routines while staying comfortable and engaged. Consider the five size options to find the best fit for your companion's neck and snout measurements.
Q: What sizes are available for the BONTHEE Soft Dog Cone?
A: Available from S to XXL; measure neck circumference and snout distance using the guide.
Q: How does the foldable depth design help with meals?
A: Fold down the top section during meals, then flip up for full protection afterward.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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