Trusted Pet Store Canada
Fast Shipping Canada





Couldn't load pickup availability
We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The BROTEX Smart Cat Door is designed for interior and exterior use, giving your feline family members freedom while helping manage who comes and goes. With three RFID sensor keys and one remote control, authorized pets can enter and exit smoothly, while intruding animals are less likely to target your food bowls or cat house. Its thoughtful design keeps chilly drafts out and pets at ease, especially when you’re away.
Before your cat wears the collar-activated key, pair it with the M button to ensure proper recognition. The system is designed to be unobtrusive for pets, with silent unlocking to avoid startling animals and keep your household calm.
The door is constructed from durable ABS, built to withstand daily use and various installation scenarios. It’s suitable for wood, plastic walls/doors, or a pet house, making retrofitting or new setups straightforward while maintaining a clean look in white. The battery-powered system runs on four AA alkaline batteries (not included) and is designed for long, maintenance-light operation, with a remote that can last up to a year under typical use. A red low-battery flash serves as a practical reminder to replace power when needed.
Overall, this cat door combines practical access control with a quiet, efficient user experience. It’s not a guaranteed solution to every challenge, but it offers a range of capabilities designed to support your pet’s independence and your household needs.
Q: How does the RFID collar activation work?
A: The cat wears a sensor collar; when within range, the door recognizes the key and unlocks, granting entry or exit.
Q: What are the four locking modes and how do I switch?
A: Modes are Locked, Out only, In only, and Completely Open; switch via M button or remote control.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Thanks for subscribing!
This email has been registered!
| Product | SKU | Description | Collection | Availability | Product type | Other details |
|---|