Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The BurgeonNest cat carrier is designed to balance lightweight portability with sturdy support. Measuring 17.7 inches long, 12 inches wide, and 12.5 inches high, it pairs a compact footprint with ample interior space, making it suitable for medium cats and small dogs during car rides, flights, hikes, or relaxed day trips. At about 2.5 pounds, this soft-sided carrier is easy to carry and maneuver, while still offering a dependable habitat for your pet on the go.
A memory metal frame helps the carrier keep its shape, even when lightly compressed under seats or stacked with other luggage. Four mesh windows deliver steady airflow and allow you to check in on your pet without disturbance. Anti-slip zippers add a practical layer of security, helping prevent accidental escapes from the inside.
Three doors provide versatile loading options for quick access from the front, top, or side. Inside, a plush cushion rests atop a reinforced bottom insert, creating a comfortable, stable resting surface for napping or quiet travel moments.
A large, bright-blue side storage bag adds a splash of color and practical space for essentials like waste bags, food, or a folding bowl. This thoughtful detail helps you keep necessities within easy reach while you’re on the move.
When your hands are full, switch to the adjustable shoulder strap for comfortable, hands-free carrying. The carrier is designed for easy cleaning, so you can wipe down surfaces between trips and maintain a tidy travel setup for your pet.
Ideal for vet visits, weekend getaways, or park excursions, this carrier combines lightweight design with practical features that support stress-free transport. Users report it fits up to 20 pounds comfortably, with room for a soft cushion and a few essential items in the side bag.
Q: Is this carrier suitable for large cats or only small pets?
A: Designed for pets up to 20 pounds, it fits many medium cats and small dogs.
Q: What makes this carrier escape-proof?
A: Anti-slip zippers and four mesh windows help prevent escapes while keeping pets visible.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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