Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Every home training moment matters, and Casa Paw Washable Pee Pads are designed to support daily routines with a soft, paw-friendly surface and practical protection. The top layer uses 100% polyester knitting for a gentle, comfortable feel under the paws, while a highly absorbent core works with a waterproof inner layer to help keep floors dry after accidents. The non-slip base adds an extra layer of confidence, helping pads stay where they belong during energetic sessions or calm moments alike.
The four-layer stack combines a soft top sheet, an internal absorbent core, a waterproof barrier, and a sturdy non-slip bottom. In real-life use, this setup can translate to quicker moisture capture and reduced spread to surrounding areas when used consistently, without relying on disposables.
These pads offer a reusable alternative to disposable pads, helping you save over time. For best results, wash in cold water on a gentle cycle, avoid fabric softeners and bleach, and tumble dry on low or air dry. Reuse cycles mean less waste and fewer replacements over time.
From crates and whelping areas to playpens and car rides, these pads adapt to varied spaces. They fold neatly for travel, helping protect carpets, wood floors, and furniture during training or occasional spills while staying compact enough to pack when you’re on the go.
Keep performance consistent by washing cold on a gentle cycle, avoiding fabric softeners or bleach, and drying on low heat or air dry. Place on dry surfaces and away from direct heat to help preserve the non-slip dots and overall integrity of the pad.
Q: Are Casa Paw Washable Pee Pads durable and easy to clean?
A: Yes. They’re machine washable (cold water, gentle cycle) and reusable, designed to hold moisture and reduce laundry over time.
Q: Can these pads be used for travel or in a crate?
A: Yes. They fold for travel and protect floors, car seats, and playpens during potty training.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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