Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Catit PIXI Fountain delivers a steady, purified flow of water designed to entice cats to drink more. It offers three distinct drinking options — calm flow, a stream with a spout, and a bubbling top — so your cat can choose how to hydrate. The stainless steel surface is wide and shallow, balancing whisker comfort with easy cleaning, and the built‑in drip collection helps return stray drops to the reservoir for less mess.
Backlit by a small cat nose, the water level window keeps you informed at a glance. If the water level drops, a sensor automatically pauses the pump to prevent dry running, and the nose light flashes red until you refill. The pump is suspended in water, reducing vibration and noise, and a durable ceramic bearing enhances long‑term smoothness and quiet operation.
The PIXI is designed with your cat in mind. A front drinking bowl remains accessible even when the fountain is turned off, and the broad, shallow drinking surface minimizes whisker contact for comfortable sipping. A dedicated add‑on spout creates an arching stream that many cats prefer, while the overall design helps minimize splash and clutter around the feeding area.
Filtration is a standout feature: a triple action filter cleans water in three stages — debris filtration with cotton mesh, odor and impurity removal with activated carbon, and tap water softening with ion exchange resin. This combination supports cleaner, fresher tasting water and helps reduce common tap water odors, without implying guaranteed outcomes.
What you get goes beyond a water fountain. It’s a thoughtful hydration station that aims to support your cat’s daily water intake with options, visibility, and quiet operation. The result is a practical, cat‑focused solution that blends into home life while giving you confidence in ongoing hydration for your pet.
Q: What makes Catit PIXI appealing for cats?
A: Three drinking options, a whisker-friendly surface, and a quiet, reliable pump support easy, enjoyable hydration.
Q: How does the filtration work in Catit PIXI?
A: A triple filter cleans debris, reduces odors, and softens tap water for fresher-tasting hydration.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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