Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Catit Senses 2.0 Long Hair Grooming Kit is built for medium- to longhaired cats, offering a thoughtfully selected set of tools that work together to support regular brushing, detangling, and coat care. The design emphasizes comfort and control, with tool‑tip textures that glide smoothly through fur and a compact canister that keeps everything organized between sessions. This kit invites a calm, caring grooming routine that can help manage shedding and keep your cat’s coat looking sleek and well‑kept. It’s meant to be a practical, everyday solution for cat owners who want to spend quality time brushing without fuss.
The included tools cover a full daily grooming needs spectrum: a pin brush to soften and smooth, a metal slicker for detangling, a dematter tool to ease stubborn mats, a grooming comb with rolling pins for precise detangling, and a curved nail clipper for safe trimming. Collected together, they form a single, cohesive routine designed to feel purposeful rather than hurried. While results vary by cat, regular grooming can reduce loose fur around the home and promote a healthier-feeling coat for many longhaired companions.
The upright canister keeps tools neatly organized and protects the delicate pins when not in use. The lid doubles as a convenient temporary container for loose fur, helping to minimize mess after brushing. With everything in its place, you can maintain a steady, repeatable grooming routine even on busy days.
Begin with the dematter tool on any mats, then switch to the pin brush to smooth the coat. Use the slicker to lift loose fur and the grooming comb to finish with a neat edge. Close the session with the curved nail clipper as needed. After brushing, empty and wipe the canister to keep tools ready for the next grooming moment. Individual results depend on your cat’s coat length, shedding cycle, and grooming frequency.
Note: This kit is designed for owners of medium- to longhaired cats and aims to support regular grooming habits. Results will vary by cat and routine.
Q: What breeds is this kit best suited for?
A: Designed for medium- to longhaired cats, including Maine Coon, Ragdoll, and Persian types.
Q: What’s included in the Catit Senses 2.0 Long Hair Kit?
A: Pin brush, metal slicker, dematter, grooming comb with rolling pins, curved nail clipper, and upright storage canister.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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