Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
If your dog struggles with dry, itchy skin, you want a shampoo that cleanses without irritation. Our Natural Dog Company Oatmeal Shampoo is crafted for sensitive skin, combining soothing colloidal oatmeal with nourishing botanicals to support a comfortable coat and a refreshed feel after every bath.
More than a cleanser, this formula aims to soften the coat and support a balanced skin environment. The blend works together to moisturize, calm, and cleanse without harsh additives. It’s designed to fit into a gentle grooming routine for many dogs, including puppies when used as directed.
For a full care routine, pair this shampoo with Natural Dog Company Ear Wipes and Snout Balm to maintain skin, ears, and nose health. Together, these products offer a holistic approach to grooming and coat upkeep.
Regular use can help maintain coat cleanliness and skin moisture, contributing to a balanced grooming routine. The product is made in the USA with sustainable practices, and packaging is recyclable, aligning with environmentally conscious grooming choices.
Certified for quality with adherence to cgMP standards, this shampoo aims for consistent formulation quality and careful manufacturing controls. For external use only; avoid eye contact and store in a cool, dry place.
Wet your dog’s coat with warm water, apply evenly, work into a rich lather, massage gently, rinse thoroughly, and dry. Use regularly to maintain a healthy, shiny coat.
Q: Is this oatmeal shampoo safe for puppies?
A: Yes, when used as directed, it’s gentle enough for many puppies; monitor your dog for any irritation.
Q: Does the shampoo help with itching and dryness?
A: The formula includes oats and aloe, which may help with dryness and irritation when used regularly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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