Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The CHAOLUN Dog Dryer is built for performance and reliability in both home grooming and professional setups. At its core sits a robust 2400W motor connected to a standard AC 120V supply, delivering strong yet controllable airflow paired with a purposeful heater. The result is a drying experience that can help damp fur move toward a finished look more quickly than air drying alone. The temperature range of 95°F to 131°F gives you the ability to tailor warmth to coat type and comfort level, helping you manage moisture without overwhelming delicate skin or sensitive areas.
Three nozzle attachments and a built-in comb expand your styling toolkit. The nozzles help you direct air precisely along the grain of the fur, around tricky spots, and along the contours of the body. The comb component adds gentle brushing in tandem with airflow, which can help lift fine fur and keep coats looking neat as they dry. The airflow is adjustable, so you can dial in a pace that suits a quick post-bath session or a longer, more thorough grooming routine.
The hose is a flexible 29.9–90.6 inches, giving you room to work from a comfortable distance and to reach underbelly areas, legs, and difficult-to-access spaces. This degree of reach is particularly useful when grooming multi-dog households, large breeds, or pets that aren’t eager to stand still for long. The design prioritizes maneuverability while keeping power within easy reach, so you can keep your workflow smooth and your pet settled during the process.
For bath-time routines, you can begin with a warm, gentle breeze to start drying the outer coat and then switch to more focused airflow for denser areas. The heater helps maintain a comfortable feel without creating hot spots. For show coats or longer fur, the combination of attachments and adjustable speed makes it possible to maintain a consistent pace across the coat, reducing the likelihood of damp patches. For quick touch-ups between baths, the dryer can be used at a lower setting to tidy the fur and shape the coat with less noise and effort than alternative methods.
Maintenance is straightforward: wipe down the exterior, check the hose for wear, and store attachments when not in use. CHAOLUN designs products to withstand repeated grooming sessions and daily use, so you can rely on this dryer as part of a regular grooming routine. While actual results will vary by coat type and individual pet, this tool is designed to support efficiency and comfort as part of your grooming workflow.
In real-world use, owners report faster drying times and more consistent results with a controlled temperature. The device supports a flexible grooming routine without requiring you to rush, though outcomes will vary by coat and dog temperament. Consider CHAOLUN as a versatile tool in your grooming toolkit, aimed at helping you manage damp fur efficiently and comfortably.
Q: What makes the CHAOLUN Dog Dryer suitable for home grooming?
A: Its 2400W motor, adjustable airflow, and heater offer versatile drying with a wide range of coat types.
Q: Does this dryer include attachments?
A: Yes, it comes with three nozzle attachments and a grooming comb to tailor airflow and styling.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
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Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com