Trusted Pet Store Canada
Fast Shipping Canada





Couldn't load pickup availability
We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed from 304 premium stainless steel, this litter box blends lasting durability with a smooth, non-stick surface that makes cleanup feel effortless. The 360° splash-proof design helps contain litter and moisture, while the sturdy construction supports long-term use—potentially up to five years with proper care. The lid and enclosure are built to be visually tidy, keep litter contained, and stand up to daily wear in real-world homes.
The dual-entry concept combines a top-entry and a front-entry door to accommodate cats with varying temperaments and mobility. An upgraded filtration system at multiple access points helps streamline cleaning, while the front door and pedal provide convenient options for short-legged or senior cats. These design details aim to reduce cleanup time while offering flexibility for households with different felines.
Three detachable shells combined with a 120° flip-top lid let you tailor the enclosure to a cat’s privacy needs and your cleaning routine. Fully enclosed provides privacy and odor control; semi-enclosed offers a bit more openness for those who like space; fully open promotes airflow and simplifies tidying up.
With dimensions of 23.6 by 15.7 by 15.3 inches and a litter capacity exceeding 20 liters, there’s ample room for comfortable movement. This model fits well in apartments, bathrooms, living rooms, basements, laundry rooms, and even RVs, making it a flexible option for varied living spaces.
Note: While the design emphasizes odor control and easy cleaning, benefits are presented as possibilities to enhance your setup. Always observe your pet’s behavior and adjust as needed.
Q: Is the Citylife XL Stainless Steel Litter Box easy to clean?
A: Yes. The smooth non-stick surface and included scoop simplify maintenance, and the 360° splash-proof design helps keep the area tidy.
Q: What configurations does the 3-in-1 design offer?
A: Three detachable shells with a 120° flip-top lid let you choose fully enclosed, semi-enclosed, or fully open setups.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Thanks for subscribing!
This email has been registered!
| Product | SKU | Description | Collection | Availability | Product type | Other details |
|---|