Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet Citylife’s XL stainless steel litter box—a durable enclosure designed to simplify care for busy homes. Crafted from 304 premium stainless steel, it features a non-stick surface for easier cleaning and a 360° splash-proof design to help keep nearby surfaces tidy. With a lifespan of up to five years, this box balances sturdy construction with practical daily use, making maintenance feel less like a chore and more like a routine.
Design that adapts to your cat. The dual-entry design offers both top and front access, accommodating cats with different preferences or mobility needs. The upgraded filtration pedals at the top entry, front, and foot areas work together to support a cleaner environment, saving you time on cleanup and reducing odors along the way.
The litter box enclosure includes three detachable shells and a 120° flip-top lid, letting you tailor privacy and ventilation as needed. Fully enclosed helps with privacy and odor containment; semi-enclosed suits cats who like openness; fully open promotes better airflow and quick tidy-ups when required.
With interior dimensions of 23.6 x 15.7 x 15.3 inches and a 20L+ litter capacity, this box provides ample space for larger cats and multi-cat households. It’s well suited for apartments, bathrooms, living rooms, basements, laundry rooms, or even RVs, giving you flexibility where you live and travel.
In everyday life, you’ll notice a smoother cleaning routine, less splash-back, and a tidy footprint that fits seamlessly into rooms of any size. While results vary by pet and home, the thoughtful combination of materials, entry options, and detachable shells offers practical possibilities for keeping litter contained and your living space fresher.
Q: What are the key features of the Citylife XL stainless steel litter box with lid?
A: Premium 304 stainless steel, dual-entry, 3-in-1 shells, top/front filtration, and large capacity with included scoop and accessories.
Q: What’s included and what support is available after purchase?
A: Includes litter box with lid, pedal, scoop, anti-slip pad, charcoal bag, instruction manual; 12-month warranty, 30-day returns, 24/7 customer service.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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