Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Discover the ClimbHope Heated Outdoor Cat House, a weatherproof, elevated shelter designed for outdoor life in cold seasons. Its RV-style layout invites cats to curl up and stretch out, with a spacious interior that can accommodate 3–4 feline friends at once, making it versatile for small colonies or a few adventurous outdoorsy companions.
Inside, a smart thermostat paired with an aluminum insulated layer helps maintain a comfortable warmth. The soft heating pad provides a cozy surface, while safety is addressed with chew-resistant, flame-retardant wiring and certifications for UL and FCC compliance. These details work together to offer a secure, inviting space without promising guaranteed results, focusing on possible comfort and protection.
Six-layer waterproof materials, plus an extended awning and PVC door flap, shield the interior from rain, wind, and snow. The elevated base and waterproof cord outlet help keep the shelter dry and in good condition, with a robust capacity to support over 176 lbs and two ground stakes for storm-ready stability.
The dual exits, magnetic door, and a transparent peek window provide easy in and out, soft light, and ongoing visibility. Cats can explore safely, while you can check in day or night without disturbing them.
No tools are required to unfold and use the unit. It’s lightweight, portable, and suitable for a balcony, yard, or garage. The house and heating pad are detachable for effortless cleaning, making it a practical shelter for outdoor cats, feral colonies, or stray kitties when needed.
Q: What size cats can fit in the ClimbHope Heated Cat House?
A: Designed for 3–4 cats with a roomy interior and elevated base for stability outdoors.
Q: Is the shelter weatherproof and easy to clean?
A: Yes. It uses 6-layer waterproof materials, an awning, and a detachable design for simple cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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