Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Cat Mate Microchip Activated Cat Flap (360) from Closer Pets—a doorway that reads microchips or Cat Mate ID Discs (sold separately) to determine which pets may enter your space. It supports up to 30 cats and is compatible with 15‑digit ISO microchips as well as AVID microchips. Note that it does not support 10‑digit chips or chips containing letters. This is designed for homes with multiple pets, offering a convenient way to regulate entry without constant supervision.
Ideal for small to medium cats and small dogs, the flap combines ease of use with practical durability. Its quiet action and weather sealing help maintain comfortable indoor conditions, even in breezy or damp environments. The unit’s robust build and magnetic closure contribute to a reliable, low-maintenance solution for pet access control.
In a busy home with several pets, this flap can reduce door banging while allowing trusted pets to explore on a schedule. In smaller living spaces, it offers a discreet, low-profile entry solution that blends with standard doors and walls. For homes with multiple glazing or thicker walls, careful planning helps ensure a clean, secure fit.
Designed for durability, the Cat Flap features a weather-sealed, low-friction flap. Regular checks of the magnetic closure and seals help maintain performance across seasons.
Q: What pets can use this Cat Mate Flap (360)?
A: Designed for small to medium cats and small dogs; supports up to 30 cats via microchip access.
Q: Where can it be installed and what setup is required?
A: Suitable for UPVC, walls, wood or metal doors; supports single or multiple glazing; requires a wall liner and adapter for thicker walls.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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