Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Experience daily comfort and subtle control with the Hikiko Martingale Dog Collar. Crafted in reflective nylon, this collar balances a gentle training approach with practical safety. The Hikiko Martingale Collar uses a classic martingale mechanism to prevent your dog from slipping out while remaining comfortable when the leash is relaxed. The medium brown tone pairs with most fur colors, making it a versatile everyday accessory for dogs who value both style and reliability.
The collar features a soft nylon strap and heavy duty hardware, designed to resist fraying and withstand the rigors of active dogs. A deliberate pull test behind the scenes ensures the hardware and stitching hold up under regular wear. When your dog is not pulling toward the leash, the collar sits comfortably loose, avoiding chafing and encouraging steady, confident walking.
In low light, the reflective strip catches light with a subtle glow, helping you spot your dog during dawn patrols, evening strolls, or quick excursions after dark. This visibility works as a practical safety feature rather than a promise; it offers an added cue for passing traffic and pedestrians to notice your pet.
Real-world use cases show how this collar can support daily walking routines, crate-free training sessions, and park visits. When used as part of a calm, consistent routine, the Hikiko collar can reduce the urge to back out of the collar and support smoother transitions during training reps, all while keeping fur and skin comfortable. For families on the go, the combination of durable nylon, reliable hardware, and thoughtful sizing makes this collar a practical option for busy days and weekend adventures.
Note: This collar is designed for use with a leash and is not intended for indoor use. If you have quality concerns, Hikiko stands ready to help resolve them promptly, because dependable gear matters for pet comfort and safety.
Q: What is a martingale dog collar and is Hikiko suitable for daily wear?
A: A martingale collar tightens gently to prevent escapes while staying comfortable when the leash is relaxed.
Q: How do I size and use the Hikiko Martingale Collar properly?
A: Choose a size that slips over the head, leave two fingers between neck and collar, and always use a leash.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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