Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Max and Neo Patterned Martingale Collar in the Yellow Bees print blends durability with everyday comfort. This collar is 1 inch wide and 2 mm thick, with an extra small size that measures 5/8 inch. The premium nylon construction feels sturdy yet gentle on your dog’s neck, and the collar is finished with a lockable plastic buckle and a robust gun metal D-ring for reliable leash attachment. A dedicated loop for dog tags and charms, along with an Easy Loop Tag Holder licensed from Cycle Dog, keeps IDs organized and accessible on walks or adventures.
Carefully crafted details matter. The locking buckle helps prevent accidental releases, while the 2 mm thickness adds strength without bulk. The close-fitting profile sits comfortably against the coat during long days of play, training sessions, or casual strolls. The vibrant Yellow Bees pattern adds personality without sacrificing readability for tags and identification.
Buying a Max and Neo collar goes beyond a premium product. For every collar sold, we donate an identical collar to a dog rescue. This one-for-one approach creates a steady stream of supplies that rescues can count on, helping them focus resources on medical care, spaying and neutering, food, and other essential services.
Rescues arenixed to a single location. Each month we tally collars and leashes sold and allocate donations to rescues on a rotating basis, prioritizing needs as they arise. In special cases, we may adjust donations to address urgent situations, ensuring help reaches where it is most needed.
Whether you are training, exercising, or enjoying daily rambunctious moments with your dog, this collar offers a balanced blend of comfort, control, and a mission you can feel good about. The Yellow Bees pattern adds a touch of personality to everyday outings, and the 1-for-1 donation model keeps the focus on giving back. While results can vary, many dog owners appreciate the combination of thoughtful design and a meaningful cause.
Q: What makes the Max and Neo Patterned Martingale Collar different?
A: 1" wide 2mm thick nylon collar with a locking buckle, tag loop, and gun metal D-ring; for every collar sold, a matching collar is donated to a dog rescue.
Q: How does the donation program work?
A: We donate one identical collar to a rescue for each collar sold; monthly tallies determine which rescues receive donations, with priorities based on need.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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