Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The CooLegend Self-Cleaning Cat Litter Box combines ease of use with a thoughtful open-top design that suits homes with one or more felines. The open-top layout invites cats to approach with confidence, while the low-entry helps kittens and senior cats slip in and out without strain. The airy setup makes it easier to monitor litter levels and waste distribution, helping keep the corner tidy and hassle-free.
Beyond convenience, this unit runs automatically to handle daily maintenance. The blend of accessibility and automation can create a calmer, cleaner corner in your living space, making litter duty feel less like a chore and more like a routine that fits your day.
Safety is built into the core of the system with four intelligent sensors. The litter box actively monitors proximity and presence and automatically pauses cleaning when a cat approaches or enters. This safeguard reduces the chance of accidental contact with moving parts and supports a confident, worry-free experience for you and your pets.
For homes where quiet matters, the unit’s ultra-quiet operation (≤40dB) helps ensure a gentle background sound. Whether it’s late night or early morning, the soft hum remains unobtrusive, allowing bedrooms and quiet spaces to stay peaceful while your cats visit the box.
The litter box features a large waste collection bin and generous litter capacity, making it well suited for households with multiple cats. This design reduces the frequency of cleanings and refills, helping you maintain a tidy space with less effort.
The dedicated app connects via 2.4G WiFi, letting you schedule cleanings, set quiet hours, monitor usage, and remotely view your cat’s hygiene activity. It keeps you in control, even when you’re away, while adapting to your daily routine.
Engineered for straightforward assembly and disassembly, the unit includes a removable tray that makes quick cleaning and disposal easy. This design supports a smoother pet care routine and faster resets after use.
Key benefits at a glance include safety sensors that pause cleaning, an open-top design for easy cat entry, whisper-quiet operation, a large capacity for multi-cat households, app-based remote control, and maintenance-friendly design. Together, these features offer a practical upgrade for cleaner, calmer homes without overpromising results.
Q: Is this litter box safe for curious cats?
A: Four intelligent sensors pause cleaning when a cat approaches or enters.
Q: Can I control it with an app and use it for multiple cats?
A: Yes. It supports app control via 2.4G WiFi and is designed for multi-cat households.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
By using our Services, you confirm that you are at least the age of majority in your province or territory of residence.
You may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You agree that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be transferred or assigned to another person.
Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from Petiva. We reserve the right to accept or reject any order at our discretion.
Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
All purchases are subject to our Refund Policy and are intended for personal use only.
Prices, promotions, and availability are subject to change without notice. The price charged will be the price displayed at the time of checkout.
Prices may not include applicable taxes, shipping fees, or duties, unless explicitly stated.
You agree to provide current, complete, and accurate billing information and authorize us to charge your selected payment method for all applicable fees.
Shipping and delivery times are estimates only and are not guaranteed. Petiva is not responsible for delays caused by carriers, customs clearance, weather conditions, or events beyond our control.
Risk of loss passes to you once the order is handed over to the carrier.
All content on the Petiva website, including text, images, graphics, logos, and product names, is the property of ROCKET ONLINE STORE INC. or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
We may provide access to third-party tools or services. These tools are provided “as is” and “as available” without warranties of any kind.
Your use of optional tools is entirely at your own risk.
Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.
Petiva operates on the Shopify platform. All transactions are conducted directly between you and Petiva.
Shopify is not responsible for any purchases, damages, or disputes arising from your use of our Services.
Your use of our Services is subject to our Privacy Policy, which explains how personal information is collected and used.
If you submit feedback, suggestions, or ideas, you grant Petiva a non-exclusive, royalty-free right to use such feedback without restriction.
Occasionally, information on our site may contain errors or inaccuracies. We reserve the right to correct such issues at any time without notice.
You may not use our Services for unlawful purposes, including but not limited to:
We reserve the right to terminate access for violations of these Terms.
We may suspend or terminate your access to the Services at any time if these Terms are violated.
The Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.
To the fullest extent permitted by law, Petiva and ROCKET ONLINE STORE INC. shall not be liable for indirect, incidental, or consequential damages.
You agree to indemnify and hold harmless ROCKET ONLINE STORE INC. and its partners from any claims arising from your violation of these Terms.
If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.
These Terms and related policies constitute the entire agreement between you and Petiva regarding use of the Services.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada.
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com