Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Country Brook Petz Premium Nylon Collar with Metal Buckle blends everyday practicality with a soft, secure feel. Sized at 3/4 inch and adjustable from 13 to 16 inches, it’s designed for a wide range of dogs. For the best fit, aim for a two-finger gap between neck and collar, and check the sizing chart in the product photos.
Hardware is built to withstand daily wear: welded metal D-rings guard against snagging and help keep IDs and leashes attached. The curved-edge quick-release buckle reduces discomfort during quick movements and easier on-and-off handling for you. The nylon’s silky texture remains gentle on the coat and skin, giving a feel you might describe as a soft hug over long walks.
Each collar is handcrafted in the United States with attention to detail. With 30+ color options and multiple sizes, you can express your dog’s personality and coordinate with a matching leash or harness (sold separately). Note: the collars are not intended for tie-out use.
Whether you’re strolling city sidewalks, exploring trails, or enjoying a park romp, this collar offers a reliable fit that supports everyday routines and easy ID tagging. The ultra-soft nylon surface provides comfort during long wear, while the sturdy construction gives you confidence during energetic moments.
To keep color and texture vibrant, wipe with a damp cloth as needed. Avoid prolonged exposure to direct heat or harsh solvents. Regularly inspect the buckle and D-rings for signs of wear and replace if needed.
Measure your dog’s neck and compare to the 13–16 inch range. The recommended two-finger gap helps prevent slipping while avoiding over-tightening.
Important: not suitable for tie-out use. Use with a leash or ID tags as part of everyday dog care.
Q: Is the collar adjustable?
A: Yes, adjustable from 13 to 16 inches for a comfortable fit.
Q: Can I use this collar for tie-out?
A: Not designed for tie-out use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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