Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a soft-sided pet carrier designed to simplify travel for dogs and cats. The Cozy Cruiser blends a lightweight nylon shell with a sturdy wire framework to keep the sides firm even when you expand the top. Built-in wheels and a retractable handle are meant to ease transport through terminals and car trips alike, offering a smoother experience for you and a calm moment for your companion.
The standout feature is the pop-up top that provides extra headroom when your pet wants to stretch. When it’s time to move or fly, the top folds down neatly to fit under most cabin seats, helping you maneuver more confidently through busy spaces.
Mesh panels on the front, back, and sides maximize airflow and keep your pet within sight, which can contribute to a sense of connection during travel. The interior includes plush bedding for soft comfort, while the compact 18 by 11 by 11 inch footprint balances space and portability.
In airplanes, the carrier can slide under a seat with wheels removed if required by your airline. For car trips, the expanded top creates a cozy lounging space, and the carrier can be easily packed when not in use. This design aims to be a flexible option for everyday travel, adapting to short hops or longer journeys.
Setup is straightforward: unfold the fabric, lift the sides, zip closed, and secure the carrier to the trolley. When not traveling, it folds compactly for easy storage. Key specs include a compact 18x11x11 inch size, durable mesh panels, and a removable plush interior for cleaning or replacement. Always verify airline compatibility before you fly.
Q: Is the Cozy Cruiser airline-approved carrier suitable for most airlines?
A: Yes, it’s designed to fit under cabin seats in many carriers, but always confirm your airline rules before travel.
Q: What comes with the carrier and how does the top expansion work?
A: Includes plush bedding, padded shoulder strap, and a large pocket; the top pops up for extra headroom and folds down for under-seat travel.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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