Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a stair system designed for small and medium dogs and even older cats that want reliable access to beds and couches. COZY KISS 4-Tier Wide Dog Stairs combine stability with a forgiving surface, inviting pets to climb on their own terms.
The stairs feature a noticeably wider footprint that creates more room for paws and short legs. With four distinct steps, your pet can ascend gradually to reach elevated spots without jumping.
Overall the unit measures 17.7 by 23.6 by 17.7 inches with a height of 17.7 inches, and the 2 inch broader width contributes to a steady stance on floors and carpets.
A 30D high density foam delivers sturdy support and a soft contact surface for pets after long naps or curious climbs. The outer covering uses a premium non slip corduroy that adds grip and comfort on every step.
The base uses rubber dots for extra grip and the inner layer is waterproof to guard the foam from spills. The outer cover is removable and machine washable for quick cleanup.
Stairs arrive vacuum compressed; after unboxing, allow about 48 hours for full expansion. Slight wrinkles on the cover may appear but can be smoothed by washing or ironing.
Choose from 3 to 5 steps to fit different furniture and spaces. The 3 and 4 step options work well on sofas and low beds, while the 5 step version suits higher beds or car trunks. The beige color blends with most décors.
Q: Who is this COZY KISS Dog Stairs best suited for?
A: Ideal for small to medium dogs and older cats needing stable access to couches and beds.
Q: How do I clean and care for the stairs?
A: The outer cover is removable and machine washable; the inner layer is waterproof to help keep the foam clean.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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