Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet COZY KISS Dog Stairs, a thoughtfully engineered 4-step platform designed to help small dogs, puppies, seniors, and even curious cats reach their favorite spots with ease. With a 3.9-inch step height, these stairs offer a gentler ascent that’s deliberately lower than many standard sets. The result is a calmer climb that can help minimize the jumpy moments pets often find stressful. Designed to support everyday life, the stairs are built to accommodate pets up to 60 lbs, making them a versatile addition for couches, beds, and other elevated surfaces.
Imagine your small dog or senior cat calmly stepping onto the first tread after a quick, reassuring climb. The low height and cushioned steps transform what could be a daunting jump into a smooth, confident routine. The beige, corduroy finish blends with most interiors, and the compact footprint helps fit across living rooms with limited space.
Dimensions are 15.7 x 23.6 x 15.7 inches, offering a balanced footprint that pairs well with most sofas and beds. The 4-step design gives pets multiple options for ascent and descent, supporting everyday routines without sacrificing comfort.
Q: What are the dimensions and weight limit for COZY KISS Dog Stairs?
A: Dimensions are 15.7 x 23.6 x 15.7 inches and they support up to 60 lbs.
Q: Is the cover removable and easy to clean, and does the product require assembly?
A: Yes—the cover is removable and machine-washable; no tools or assembly are needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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