Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Introducing the COZY KISS Dog Stairs, a curved, four-step ramp designed with small and medium pets in mind. Standing 19.7 inches high, it helps puppies, first-time climbers, and aging companions reach sofas, beds, and chairs with less effort. The compact footprint (15.7 x 28.3 x 19.7 inches) makes it a practical addition to living spaces, while the charcoal grey finish blends with most décor.
The stair structure uses a 30D high-density foam that cushions each step and supports up to 80 pounds, providing a gentle rise without excess strain. The soft corduroy cover adds a plush feel under the paws and helps your pet grip each step as they climb. A leakproof surface on top and a non-slip nylon base help minimize slippage on smooth furniture, so trips up and down feel steadier and more predictable. The sides use wear-resistant fabric that’s gentle on claws yet durable for daily use, and a convenient back handle makes relocating the set simple.
Setup is straightforward: place the stairs where your furniture edge meets the floor, and give the foam a moment to settle after unboxing. The outer cover is removable and machine washable, while the sponge foam itself is not washable. A TPU waterproof layer within the cover adds a layer of leak protection, making life with pets a little easier around the home. If you notice wrinkles from vacuum compression on arrival, a quick iron can help flatten the surface as the product regains its shape over 24–48 hours.
This staircase is designed for small and medium dogs or cats. It’s available in 2–5-layer configurations; the recommended layer count depends on furniture height. For chairs, 2 layers may suffice; 3 layers fit most sofas; 4 layers work well for beds; 5 layers suit very high beds or cars. Please verify your furniture height before choosing a setup. Note that the inner foam is not washable, and the product should not be used with large or older dogs that require more substantial support.
Dimensions: 15.7 x 28.3 x 19.7 inches, color: Charcoal Grey.
Q: Who should consider the COZY KISS Dog Stairs?
A: Ideal for small and medium dogs, puppies, and aging pets needing help onto furniture.
Q: How do I choose the right layer count for my furniture?
A: Use 2–5 layers: 2 for chairs, 3 for sofas, 4 for beds, 5 for high beds or cars.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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