Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the COZY KISS dog stairs designed to help small dogs and cats access couches and beds with confidence. The footprint is notably wide for stability, and the four tier design delivers a comfortable ascent to elevated spaces. Built for daily life, these stairs balance form and function so pets can explore higher resting spots with less effort.
The stairs pair protective padding with a soft underfoot feel. The core uses 30D high density foam to support repeated steps, while the outer fabric is a premium non slip corduroy that helps keep paws steady.
Everyday maintenance is straightforward. A non slip base with rubber dots anchors the unit to the floor, and a waterproof inner layer protects the foam from spills. The outer cover is removable and machine washable for quick cleaning between uses.
Unpack the steps from the vacuum sealed package and allow about 48 hours for full expansion. Slight wrinkles may appear after unpacking but can be smoothed by washing or light ironing.
The COZY KISS stair family offers 3 4 or 5 step options in multiple colors. The 3 step and 4 step variants suit most sofas and low beds, while the 5 step version is ideal for higher beds and car trunks.
Dimensions roughly 17.7 inches wide by 23.6 inches long, with a compact footprint suitable for many rooms and setups.
These stairs are designed to fit everyday life for small dogs and senior cats. They present a practical climbing aid without promising a specific outcome, and they may contribute to easier access as part of a pet care routine.
Q: Is this stair set suitable for large dogs or only small dogs
A: Designed for small to medium dogs; select the step count to match your pet size.
Q: How do I clean and maintain the stairs
A: Removable outer cover is machine washable; waterproof inner layer protects foam for easier cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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