Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet COZY KISS Extra Wide Dog Stairs with Tunnel—a 5-step ramp designed to help pets reach their favorite spots with less effort. Sized at 19.7 x 33 x 22.4 inches, the stairs are intended to lean against edges of beds, couches, cars, or other furniture up to about 24 inches tall. The built-in tunnel adds a playful touch and provides an engaging moment between climbs.
The footprint is four inches wider than many ordinary sets, delivering added stability on every step. The five-step design creates a gentle ascent that can accommodate small, medium, and large dogs as well as cats. The result is a dependable path to high spots your pet loves.
A 30D high-density foam cushions each step, creating a soft landing as pets move on and off elevated surfaces. The outer corduroy cover adds texture and grip, helping little paws feel secure as they travel up and down.
The stairs arrive in vacuum compression packaging—no assembly required. Cut open the bag and let the unit expand to its full size. A TPU waterproof layer inside helps guard against leaks, while the outer cover is machine washable. Do not wash the sponge foam. After opening, it may take 24–48 hours for wrinkles to smooth and the product to recover its full shape.
Carefully measure your space before purchase to ensure the 19.7 x 33 x 22.4 inch footprint fits your furniture height. The 5-step setup is ideal for high beds, couches, or car trunks. If wrinkles remain after unpacking, give the stairs time to recover and flatten.
In homes with playful pets and busy schedules, these stairs can offer a practical, comfortable method for pets to reach their favorite places—without demanding ladders or extra human help.
Q: Does this product require assembly?
A: No assembly is needed—just cut open the vacuum bag and let it expand to full size.
Q: What furniture and spaces will it fit?
A: Designed for beds, couches, and car trunks up to about 24 inches high; check the footprint before use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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