Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed to help pets reach sofas, beds, cars, and other high surfaces with confidence, these 5-step stairs feature a built-in tunnel that invites playful exploration. The wide stance and padded steps invite calm, tactile use as your pet noses, steps, and settles in. The plush corduroy cover feels soft to the touch, while the foam core cushions every climb and descent, reducing noise and vibration as your pet transitions between heights.
Stability is at the core of this design. The stairs are 4 inches wider than typical models, creating a steadier climbing space for cats and dogs of various sizes. The 5-step height offers a gradual incline that many pets prefer, supporting easy access to elevated beds, couches, or car seats.
The stairs are wrapped in a high-quality corduroy fabric that adds grip and durability, paired with a cushioned interior for a gentle feel under each paw. The outer cover is removable and machine washable, with a TPU waterproof layer to resist leaks. Note: do not wash the sponge foam itself.
There is no complicated assembly—just remove the product from its vacuum-sealed packaging and allow it to decompress. It typically recovers fully within 24–48 hours, though wrinkles are a normal result of long-term compression and can be ironed flat if needed. The design fits furniture up to around 24 inches high, with 8 x 6.5 inch entry holes designed for cats and small dogs, including breeds like Pugs or Pekingese.
Care reminders: After unpacking, place the stairs in a dry area and give it time to regain shape. For cleaning, wash the outer cover and skip the sponge foam.
Whether it’s helping a senior cat reach a favorite perch or giving a puppy a safe path onto a cozy bed, these stairs open up high-reach living spaces with less effort and more confidence. The 19.7 × 33 × 22.4 inch footprint and the included tunnel add a playful dimension to daily routines, making stairs feel like a comfortable, accessible feature of your home.
Note: Please verify that the size and clearance fit your specific furniture and pet before purchasing.
Q: What furniture can COZY KISS Extra Wide Dog Stairs with Tunnel be used with?
A: Designed for beds, couches, sofas, and car trunks up to 24 inches, easing access to elevated surfaces.
Q: Is assembly required?
A: No assembly is needed—open the vacuum bag and remove the outer cover for washing; the sponge foam should not be washed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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