Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the COZY KISS Wide Dog Stairs, a curved, five-step ramp designed to help dogs of many sizes reach beds, sofas, and car seats with less effort. The generous width and smooth curve offer a stable ascent and comfortable landings, so your pet can explore their favorite spots with confidence.
Unlike standard steps, this model features a generous width that comfortably accommodates most pets and a gentle curved surface that eases ascent and descent. The five-step ladder is intentionally wide to support longer paws and helps reduce the need for jumping, a design choice that many pet owners appreciate for quieter transitions.
The interior employs a 30D high-density sponge that provides supportive, soft contact with each step. The curved surface and cushioned treads aim to minimize pressure on joints during repeated climbs onto beds, sofas, or car seats—without making claims about medical benefits.
A durable corduroy exterior adds grip and a stable footing. The bottom is lined with non-slip nylon to keep the stairs steady on smooth floors, while the sides feature wear-resistant cotton and linen for durability and claws-friendly texture.
The outer cover can be removed for cleaning and is machine-washable or hand-washable. The outer cover also includes a TPU waterproof layer to help with spills, while the inner foam remains intact and not washable. If wrinkles appear after opening, you can iron the cover to restore a flat look once it’s dry.
Note: The inner foam is not washable. After unpacking, the foam may need 24-48 hours to regain its original loft due to vacuum compression during shipping.
The stairs are designed to lean against the edge of a bed or sofa, providing a stable incline that pets can approach from a comfortable angle. A convenient back handle makes it easy to move the stairs from room to room, so you can keep them where your pet spends the most time.
Choose the right height for your furniture by following the layered guidance:
This is a five-step model designed for higher beds or car use, but the layered height can be tailored to fit your furniture by following the recommended levels above. The inner foam is not washable, and the vacuum-pressed design may require shape recovery after unpacking.
Q: What is included with COZY KISS Wide Dog Stairs?
A: Five-step curved stairs with foam core, removable cover, and back carry handle.
Q: How should I clean the stairs?
A: Remove the outer cover and machine wash or hand wash; the inner foam is not washable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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