Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Cozyide Dog Crate Pad, a large 36" x 23" cushion designed to fit most crates. Its reversible design gives you two textures to suit the season: a soft velvet surface for cozy lounging and a cooling back made from 100% nylon for warmer days. The result is a versatile mat that adapts to your dog’s routine without losing its shape.
The pad combines a plush velvet top with a 500gsm glue-free cotton filling and corrugated quilting to keep the surface flat and comfortable. The reverse side uses 100% nylon cooling fabric, delivering a refreshing touch when heat rises. This dual-layer approach pursues a calm, familiar spot for rest—season after season.
On the cooling side, the mat features Q-Max > 0.45 Japanese Arc-Chill fabric. This innovative fabric is designed to feel cooler to the touch, offering a refreshing option for warmer days while your pet relaxes nearby.
Cozyide prioritizes pet health with harmless and veterinarian-approved materials. The mat emphasizes breathability and sturdy construction, so pets can enjoy a comfortable spot whether they’re lounging, chewing gently, or settling into a crate for crate-time.
Available in three sizes and three colors to match your crate and home décor. The large 36" x 23" option provides generous space for most dogs, and the lightweight design makes it easy to move between crates, cars, or travel setups.
In real use, dogs often choose the velvet side for quiet evenings and switch to the cooling side when heat rises, appreciating a surface that adapts to their mood and routine. This all-season pad aims to offer dependable comfort without promising outcomes, simply presenting options that may suit your pet’s needs.
Keep the surface flat and dry, wash in a laundry bag to protect the fabric, and avoid tumble drying to prevent stress on the cooling fibers. Proper care helps maintain texture and fit over time.
Q: Is the Cozyide Dog Crate Pad suitable for all seasons and crate sizes?
A: Yes. It comes in three sizes and three colors, with a reversible design for warm and cool conditions.
Q: How should I care for the Cozyide Dog Crate Pad?
A: Machine wash in a laundry bag and hang dry to protect the cooling fiber; avoid tumble drying.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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