Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for indoor cats and busy households, the ddxcoo ball blends soft plush with a silicone shell to create a quiet, responsive toy that stays engaged with your feline friend. The toy is built to be gentle on carpets and furniture while delivering entertaining movement that mirrors small prey. With a Gen 3 high-capacity 800mAh battery, it can run for hours, making it ideal for long play sessions when you’re away or simply busy around the home.
Customized to suit different moods and personalities, the toy offers:
In addition to mode variety, the toy moves with unpredictable patterns and includes two interchangeable tails to mimic prey behavior, inviting your cat’s natural hunting instincts and providing both physical exercise and mental stimulation.
The ball is built to minimize maintenance while maximizing playtime. A semi-enclosed tail design helps keep hair away from the central axis, making it easier to spot and remove tangled fur before it slows play. It also features a powerful drive system that maintains steady torque on plush surfaces like high-pile carpets, keeping play consistent and smooth without stalling.
When it’s time to recharge, a USB-C cable ensures a quick top-up so the ball is back in action sooner rather than later. The package also includes a plush tail attachment, a feather teaser, and a user manual to get you started fast.
While results vary by cat, many families find the ddxcoo toy interesting enough to pair with regular playtime, potentially supporting activity, curiosity, and overall well-being. For best results, use in short, supervised sessions and rotate attachments to maintain novelty.
Q: How long does the ddxcoo cat toy run on a full charge?
A: The 800mAh battery delivers about 6–8 hours of continuous play per charge.
Q: What comes in the box and how do I start playing?
A: Includes the toy ball, USB-C cable, plush tail, feather teaser, and user manual; simple setup to begin.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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