Trusted Pet Store Canada
Fast Shipping Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Dechra MiconaHex + Triz Shampoo is a medicated cleanser designed for animals with skin concerns that respond to miconazole and chlorhexidine. The formula balances antiseptic action with moisturizing care to deliver a thorough bath that fits into regular grooming routines.
The active blend includes 2% miconazole and 2% chlorhexidine gluconate, working together to address surface skin issues while helping maintain skin hydration. TrizEDTA contributes disinfectant potentiation and supports the formulation’s cleaning power during washing. This combination is designed to work during and after use, offering ongoing support as you care for your pet’s coat.
Expect a clean, refreshing lather that rinses clean while leaving a soft, well-hydrated feel on the skin and coat. Many pet caregivers notice a fresh, antiseptic scent that isn’t overpowering, helping the experience feel calm and reassuring for both pet and owner.
Apply to a thoroughly wet coat, work into a rich lather, and rinse well. Use as part of a veterinary-guided skincare routine and follow label directions for cats, dogs, and horses. The formulation is suitable for routine cleansing or after outdoor activities that leave the coat damp or exposed to environments where skin care matters.
In everyday use, pet owners appreciate the sense of a thorough cleanse coupled with moisturizing benefits. Some caregivers observe improved coat texture and a more comfortable skin feel after regular use, though outcomes can vary by animal and condition.
Q: What is Dechra MiconaHex + Triz Shampoo designed to support?
A: Supports healthy skin for conditions responsive to miconazole and/or chlorhexidine; use under veterinary guidance.
Q: Is this shampoo suitable for cats, dogs, and horses?
A: Yes, it is formulated for cats, dogs, and horses. Consult a veterinarian before use and follow label directions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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