Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Dergo Dog Shock Training Collar with Remote is designed to support humane, behavior‑focused training across busy yards, parks, and dim evenings. It offers three training modes with adjustable levels to match your dog’s temperament and learning pace. While many users find beep and vibrate effective, shocks are shown as a last-resort option in stubborn cases, encouraging softer cues first.
Built for real life, this system blends comfort and control. A rechargeable battery keeps sessions moving without frequent swaps, and the collar itself remains lightweight enough for daily wear. The neck strap is adjustable from 6 to 26 inches and suits a wide range of breeds from light to sturdy frames. Two probe sizes and a silicone sleeve address contact comfort for short or long coats, so you can tailor the fit to your dog’s needs.
The system covers up to 3300 feet, ideal for yard, beach, and park settings. Reviewers note the remote’s intuitive layout and reliable performance during long‑distance training sessions.
Designed for all sizes, the collar weighs lightly and fits 6–26 inch necks, supporting 8–120 lb dogs. It includes two probe sizes and a silicone sleeve to increase comfort on longer sessions and varied coat textures.
Charge the unit regularly and start training with the gentlest mode. Prioritize consistent cues and gradual progression to support your dog’s learning curve without pressure.
Q: What training modes does the Dergo collar include?
A: Beep, Vibration, and Shock modes with adjustable levels for customizable training.
Q: How far can you control your dog with this collar, and is it suitable for different environments?
A: Up to 3300 ft range; IP67 waterproof receiver and splash-proof remote support use in rain or near water.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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