Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Keep your cat hydrated with a dedicated six-pack of replacement carbon filters and pre-filter sponges designed for the DIANU stainless steel cat fountain with a 3.2L (108 oz) capacity. The parts are built to fit the fountain precisely, delivering a seamless upgrade to daily hydration and maintenance that fits into a busy pet-friendly routine.
The filtration system combines activated carbon and ion-exchange resin to address common water concerns. Activated carbon is known for helping to reduce odors and improve taste, while ion-exchange resin can soften water. The included pre-filter sponge traps hair, dirt, and particles before water passes through the filtration stages, helping keep the fountain cleaner between cleanings.
In everyday settings, refreshed filtration can contribute to a clearer water flow and a cleaner reservoir, which may encourage cats to drink more readily during the day. The set emphasizes ease of care and predictable replacement timing, designed to fit a routine without promising specific outcomes.
Whether you have a single feline or a small multi-cat household, this six-pack aims to support consistent hydration with straightforward steps and durable components. Use as part of a simple care routine that aligns with your pet’s daily water needs and your personal preference for cleanliness.
Q: What is included in the DIANU 6-pack replacement set for the cat fountain?
A: The set includes six carbon replacement filters and six pre-filter sponges designed for the DIANU stainless steel cat fountain (3.2L), plus basic usage guidelines.
Q: How often should I replace the filters and sponge?
A: Replace the filter and sponge every 1 to 2 weeks, depending on your pet’s drinking frequency and the fountain’s usage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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