Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the DOGOYS Dog Shoes, a four‑pack of rugged outdoor booties designed for medium to large dogs. Built to withstand chilly days and hot sidewalks alike, these booties blend a non‑slip sole with waterproof fabric to help paws stay protected during daily adventures. The set includes four lightweight, soft, and easy‑to‑wear shoes in a bright orange that helps you spot your pup in outdoor settings. These boots are designed for comfort as dogs move—without promising guaranteed results, they offer a practical option for varied weather and terrain.
Every step can feel more confident with a sole built for stability. The rugged outsole aims to provide traction on slippery or uneven surfaces, while the fabric helps keep paws dry in damp conditions. The design is purposefully lighter and more flexible than many traditional dog shoes, which can translate to a more natural gait and easier wear for your dog over longer outings.
Size details are based on the inner diameter of the shoe, measured by hand. The provided size corresponds to the inner insole, so measuring your dog’s paw and consulting the size chart can help you pick the best fit. Expect a small amount of variation due to manual measurement, and consider ordering a size that leaves a little room for growth or movement during play.
For the best results, try to match your dog’s paw width and length to the inner diameter guidance, and keep in mind that a snug but comfortable fit typically yields the best traction and control on slippery surfaces.
These boots are well-suited for winter walks on snowy streets, protecting against cold pavement, and for outings on thorny or uneven trails where extra grip matters. They also offer a practical option for dogs who need easier on/off footwear during quick leash‑ups or vet visits, thanks to the adjustable design.
The materials are designed to be easy to clean after outdoor use, helping you keep the boots looking fresh between adventures. If you have questions about sizing or fit, friendly customer service is available to assist you with product guidance and support.
Q: What size should I choose for my dog?
A: Sizes are based on inner diameter; refer to the size chart and measure your dog's paw for the best fit.
Q: Are these boots suitable for winter and hot pavements?
A: They offer a rugged sole and waterproof fabric for cold days and hot pavements, but monitor comfort and fit for your dog.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
By using our Services, you confirm that you are at least the age of majority in your province or territory of residence.
You may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You agree that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be transferred or assigned to another person.
Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from Petiva. We reserve the right to accept or reject any order at our discretion.
Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
All purchases are subject to our Refund Policy and are intended for personal use only.
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Prices may not include applicable taxes, shipping fees, or duties, unless explicitly stated.
You agree to provide current, complete, and accurate billing information and authorize us to charge your selected payment method for all applicable fees.
Shipping and delivery times are estimates only and are not guaranteed. Petiva is not responsible for delays caused by carriers, customs clearance, weather conditions, or events beyond our control.
Risk of loss passes to you once the order is handed over to the carrier.
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You may not reproduce, distribute, or use any content without prior written permission.
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Your use of optional tools is entirely at your own risk.
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Shopify is not responsible for any purchases, damages, or disputes arising from your use of our Services.
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We reserve the right to terminate access for violations of these Terms.
We may suspend or terminate your access to the Services at any time if these Terms are violated.
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To the fullest extent permitted by law, Petiva and ROCKET ONLINE STORE INC. shall not be liable for indirect, incidental, or consequential damages.
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These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada.
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com