Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Dogpals Indoor Cat House is a thoughtful two-tier retreat that pairs a bright, open bed on the top with a semi-enclosed hideaway on the bottom. The upper sleeping area invites relaxed lounging, while the lower cabin offers a cozy, private nook for cats who crave a quiet retreat. Made to stay sturdy without collapsing, the top portion maintains its shape even with daily use, while rounded edges help protect curious paws during play.
Wrapped in artificial rabbit fur, the surface feels soft to the touch and warm against the skin, creating a comforting spot for cats to snuggle in. The design avoids sharp edges, which helps create a safer space for playful kittens and curious adults alike.
Constructed from sturdy yet lightweight medium-density fiberboard, this unit is built to last and easy to move around the home. It comfortably supports up to 20 pounds and suits a range of spaces—from living rooms to bedrooms, home offices to garages—so your pet has a dedicated place to relax.
The bottom hideaway measures 17.71 x 17.71 x 17.71 inches, offering a roomy retreat suitable for cats of all ages. The 2-in-1 design makes it possible for households with more than one cat to enjoy a shared, but distinct, lounging area without crowding.
Setup is quick, and the unit folds flat for compact storage or easy transport. The detachable cushion features a flip-over design and a machine-washable cover, ensuring comfort remains fresh across the seasons.
Q: Is this cat house suitable for multiple cats?
A: Yes. It features a large upper bed and roomy lower hideaway, designed to hold up to 20 pounds total.
Q: Is assembly difficult?
A: Not difficult; it folds for storage and assembles quickly, with a detachable cushion and machine-washable cover.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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