Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for beginners and everyday dog owners, the CUE Gen 2 Tan pairs a clearly laid out remote with a rugged, waterproof receiver. The design emphasizes tactile, easy-to-use controls so you can focus on your dog’s responses during training instead of fumbling with buttons.
At the core is adjustable, precise feedback. You’ll find 99 stimulation levels that you can dial in as your dog learns, along with a dedicated Boost button to provide an extra cue when it’s appropriate. Modes for Nick, Continuous, and Vibration add flexibility to suit different training situations without relying on a single approach.
The upgraded remote features larger buttons and a big main control for one-handed use, with assignable function keys to tailor the layout to your training style. The collar is lightweight and built to fit dogs 10 pounds and up, with a nickel-free contact point designed for sensitive skin, helping reduce irritation during longer sessions.
In practical terms, the Dogtra CUE Gen 2 Tan can support off-leash recall during a park visit, or help your dog stay attentive on hikes and adventures. The combination of a stable remote and a robust receiver encourages consistent cues without overpowering the dog’s natural behavior.
Its weather-ready design means it’s a reliable companion in various environments—from drizzle to splashes to muddy fields. The nickel-free contact points can reduce irritation for dogs with sensitive skin, while the flexible fit accommodates different neck sizes and coat lengths. The system’s rechargeable battery keeps the focus on the training task rather than on replacements or frequent charging.
With a 400-yard range, you have the ability to train in larger spaces while maintaining communication with your dog, making it a versatile tool for day-to-day training, weekend adventures, and portable routines. Note that outcomes depend on consistent practice, your dog’s temperament, and safe, responsible use.
Q: What is the range of the Dogtra CUE Gen 2 tan remote?
A: Up to 400 yards of range with a waterproof receiver for outdoor training.
Q: Is the Dogtra CUE Gen 2 suitable for beginners?
A: Yes, it offers easy controls, 99 adjustable levels, multiple modes, and a comfortable fit for dogs 10 lbs and up.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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