Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Dokitag Reflective Dog Collar blends everyday comfort with practical, safety‑minded features designed for active dogs and caring owners. The adjustable strap adapts to necks from ten to twenty six inches, with three sizes to help you find a snug yet comfortable fit for medium to larger breeds. The soft nylon webbing feels gentle on the skin, while the reflective stitching catches light during early morning or dusk strolls, enhancing visibility without compromising style.
This collar offers two reliable ways to help you reconnect with your pet. The AirTag holder is designed for Apple AirTags and protects the tag from daily bumps. In addition, a QR code tag on the buckle activates a pet profile you manage from a single account. You can add multiple emergency contacts, photos, and your home address, all accessible to the finder without requiring a separate app or subscription. It’s important to note this system is not GPS, but it can speed up a safe reunion by sharing critical information with a quick scan.
Designed for everyday adventures, this collar balances softness with resilience. The 100% nylon webbing resists ordinary wear and tear while remaining comfortable for long walks. Reflective stitching enhances nighttime visibility, helping you keep your dog within sight when lighting is low. The quick‑release buckle adds a practical safety option on the go, whether you are hiking, visiting busy parks, or simply navigating a busy neighborhood.
All told, the collar is built to support your pet’s safety and your peace of mind. It combines practical locating options with a comfortable fit and a design that looks good on daily adventures. While it does not provide GPS tracking, the combination of an AirTag holder and a QR code ID tag offers flexible, real‑world ways to share critical information with Finders and caregivers, potentially speeding a safe return if your dog explores a little farther than planned.
Q: What sizes does the Dokitag Reflective Dog Collar come in, and how adjustable is it?
A: It fits necks from 10 to 26 inches with three sizes; adjustable strap ensures a snug, comfortable fit.
Q: How do the AirTag holder and QR Code ID tag help locate a pet?
A: AirTag works with Apple devices; the QR code links to a pet profile with contacts and photos; a finder can email or call you.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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